Cookies Policy

1. Basic Information

2. Additional Information

SAN AGUSTÍN VETERINARY CENTER guarantees the protection and confidentiality of all personal data provided to us, in accordance with the General Data Protection Regulation (GDPR).

In compliance with current data protection regulations, and within the framework of the new regulations established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and national legislation on the protection of personal data, we inform you that the personal data you provide will be processed by CENTRO VETERINARIO SAN AGUSTÍN, with registered office at C/Las Dalias 12, Centro Comercial San Agustín – Local 46, Ground Floor – San Bartolomé de Tirajana.

You declare that the information and data you have provided are accurate and truthful. CENTRO VETERINARIO SAN AGUSTÍN reserves the right to exclude from its services any interested parties who have provided false information, without prejudice to any legal action that may be taken. You will be solely responsible for any false or inaccurate statements you make and for any damages this may cause to CENTRO VETERINARIO SAN AGUSTÍN or to third parties.

All data provided to CENTRO VETERINARIO SAN AGUSTÍN or its staff will be processed under the responsibility of CENTRO VETERINARIO SAN AGUSTÍN and is essential for providing the services requested by users.

The data provided will be processed in accordance with the General Data Protection Regulation (GDPR). In this regard, CENTRO VETERINARIO SAN AGUSTÍN has adopted the legally required levels of protection and has implemented all available technical measures to prevent loss, misuse, alteration, or unauthorized access by third parties. However, users should be aware that internet security measures are not infallible. If it is deemed necessary to transfer your personal data to other entities, you will be informed of the data being transferred, the purpose of the processing, and the name and address of the recipient, so that you can give your explicit consent.

How long will we keep your data?

The personal data accessed by virtue of your relationship with CENTRO VETERINARIO SAN AGUSTÍN will be processed for as long as necessary for the purposes described. In this regard, CENTRO VETERINARIO SAN AGUSTÍN will retain your personal data, duly blocked, after the termination of your relationship with us, for the duration of the statute of limitations for any legal actions that may arise from your relationship with us.

Once blocked, your data will be inaccessible to CENTRO VETERINARIO SAN AGUSTÍN and will not be processed by us, except to make it available to public authorities, judges, and courts to address any potential liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Acceptance and Consent

The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to its processing by CENTRO VETERINARIO SAN AGUSTÍN in the manner and for the purposes indicated in this privacy policy.

Consent may be revoked at any time by notifying CENTRO VETERINARIO SAN AGUSTÍN in accordance with the terms established in this Policy for exercising your rights. This revocation will not be retroactive under any circumstances.

Changes to the Privacy Policy

CENTRO VETERINARIO SAN AGUSTÍN reserves the right to modify this policy to adapt it to new legislation or case law.

What are the User’s rights when providing us with their personal data?

The User has the right to obtain confirmation as to whether CENTRO VETERINARIO SAN AGUSTÍN processes personal data concerning them, as well as to access their personal data, request the rectification of inaccurate data, or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the User may request the limitation of the processing of their data, in which case it will only be kept for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data. CENTRO VETERINARIO SAN AGUSTÍN will cease processing the data, except for compelling legitimate grounds, or for the exercise or defense of potential claims.

Before which authority can you exercise your rights?

You may file a complaint with CENTRO VETERINARIO SAN AGUSTÍN so that we can address your rights in this matter. In any case, you may always contact the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at Calle Jorge Juan, number 6, Madrid, as the supervisory authority for data protection.

In compliance with the GDPR, the user may exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability. To do so, please contact us at Calle Las Dalias 12, Centro Comercial San Agustín – Local 46, Ground Floor – San Bartolomé de Tirajana – Las Palmas.